AutoNation Ford Frisco
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Dealership Service Review
service Rating
Almost 5 Hour Oil Change
Written byon 01/16/2023
No updates, when I called after two hours they couldn't give me an update. Car was returned with multiple areas of oily finger marks on door and hood.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Rose Schmidt on 01/19/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 763-5523. We hope to hear from you.
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