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AutoNation Ford Frisco

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AutoNation Ford Frisco
6850 Hwy 121, Frisco, TX 75034 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
(159)
Recommend:
Yes (23) No (2)
Service Rating
(163)
Recommend:
Yes (25) No (8)
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Dealership Service Review

service Rating
Not a very good experience
Written by Darryl Gann on 01/09/2023

Never got called back. They were understaffed and I had to call nearly at the end of their day just to see if my car was ready. Nor given the amount it was all going to cost me.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
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Harrick Newman on 01/11/2023
Dealer Response
Hello Darryl, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.
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