AutoNation Ford Frisco
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Dealership Service Review
service Rating
Buyer Beware
Written byon 01/05/2023
Terrible customer service. Auto Nation is quick to sell you a car, but not so quick to make the repairs. The Nissan Altima I bought from the Frisco Auto Nation was in the repair shop 3 of the first 4 weeks I had the car. The AC didn't work, the shocks needed replacing, and the engine mount was not secure and rattled. I have to get the local media involved to resolve my issues.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No