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AutoNation Ford Frisco


6850 Hwy 121, Frisco, TX 75034 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (23) No (2)
Service Rating
Recommend:
Yes (25) No (8)
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Dealership Service Review

4 out of 5 starsservice Rating
Ford services cars from other dealers
Written by Math Carol5 on 01/02/2023

Staff very attentive! I was unhappy that I was on time for my appointment but that were busy and I couldn’t wait for my car as planned. So they gave me a lift home. At 6pm the car was ready and Ford sent someone to pick me up. I was unhappy that they did not wash my car!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

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Gabi Porter on 01/06/2023
Dealer Response
Hi Math, thank you for taking the time to share your feedback with us. Please call our General Manager at (972) 763-5523 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
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