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AutoNation Ford Frisco


6850 Hwy 121, Frisco, TX 75034 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (23) No (2)
Service Rating
Recommend:
Yes (25) No (8)
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Dealership Service Review

1 out of 5 starsservice Rating
Unhappy Customer
Written by Ho Bo No on 12/28/2022

Unhappy customer 1. My car was there for doing a recall, one and half a day, but Autonation didn’t provide me a loan car. 2. They charged me for some unnecessary things like changing wiper blades that I had replaced a month ago.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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Noel Guber on 12/30/2022
Dealer Response
Hi, we are deeply disappointed by your experience at AutoNation Ford Frisco. If you'd like, please contact our General Manager at (972) 763-5523. We'd appreciate the chance to make your experience a positive one.
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