AutoNation Ford Frisco
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Error Messages - Too Expensive
Written byon 12/24/2022
I brought my 2021 F150 in for several error messages. Turns out it was rodent damage to some wires. Took them 2.5 weeks to tell me that and they wanted $1,100 to fix. I paid the $185 “diagnostic fee” and my neighbor fixed it with a $10 part and an hour and a half. I paid him $100.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Theo Sanders on 12/28/2022
Dealer Response
Hello, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 763-5523. We hope to hear from you.
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