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AutoNation Ford Frisco


6850 Hwy 121, Frisco, TX 75034 (map)
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Sales Rating
Recommend:
Yes (23) No (2)
Service Rating
Recommend:
Yes (25) No (8)
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Dealership Service Review

1 out of 5 starsservice Rating
Overpriced labor and services
Written by Didntlisten on 07/06/2021

Went in for a noise and the 90k service and came out with over $1000 bill and still have noise. Was offered 3 Pre listed options which did not need

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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Aria Scott on 07/13/2021
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (972) 763-5523 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
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