AutoNation Ford Frisco
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Dealership Service Review
service Rating
Worst Service - does not even deserve one star
Written byon 05/19/2021
Every employee we dealt with was rude, terrible attitude, gave inaccurate information (more than once) and "Hawk" who is supposedly the manager was extremely disrespectful, absolutely no customer service skills, lied and did nothing to try and rectify the situation nor did he feel the need to apologize.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Trinity Miller on 05/21/2021
Dealer Response
Hi Maryann, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (972) 763-5523 at your earliest convenience to discuss how we can turn this experience into a positive one.
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