AutoNation Ford Frisco
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Dealership Service Review
service Rating
Service adviser kept me fully informed and had part ready when I arrived.
Written byon 04/07/2021
I had a GREAT serv advisor. I came in with a crappy attitude after having dealt with the sales side of autonation Ford. They SUCKED! From salesperson, to finance, to everyone else I dealt with, they SUCKED! What a nice surprise the service dept was. The difference was night an day. Even with my crappy attitude my serv adv was pleasant and professional. He won me over. He had a real can do attitude. I expected to be there for hours. 1/2 hr was all it took. A big part of that was my serv adv as well as the serv dept. Way to go folks! NOTE: This was a warranty repair.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Dorothy Smit on 04/07/2021
Dealer Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Frisco! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
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