AutoNation Ford Frisco
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Dealership Service Review
service Rating
Disappointing at best
Written byon 12/01/2020
Poor experience. 2nd time taking my truck for the same issue. Oil leak in the turbo. How does that happen twice if it wasn’t replaced the first time? It doesn’t. The process was an inordinate was of my time AND it also cost me taxes and fees on a rental car. I also got word that I needed further repairs for $1800. No thanks.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Laura Pacific on 01/23/2021
Dealer Response
Hello, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us at (972) 763-5523 at your earliest convenience and we will do our best to resolve this with you.
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