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AutoNation Ford Frisco

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AutoNation Ford Frisco
6850 Hwy 121, Frisco, TX 75034 (map)
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Sales Rating
(159)
Recommend:
Yes (23) No (2)
Service Rating
(163)
Recommend:
Yes (25) No (8)
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Dealership Service Review

service Rating
Service department: re: Fred
Written by Rex Eatmon on 11/25/2020

I brought my 2001 F-150 in for a loss of oil problem. Fred handled the matter extremely thoroughly and courterous. I have been trading with this Ford dealership since July, 2000. This was my first encounter with Fred and am most impressed with his knowledge and options explanations. Thank you for having such an outstanding employee.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Review Responder on 01/22/2021
Dealer Response
Hello Rex, it means so much to us that you chose our dealership! We are happy Fred was able to help you out!
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Review Responder on 01/22/2021
Dealer Response
Hello Rex, it means so much to us that you chose our dealership! We are happy Fred was able to help you out!
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Manager on 01/22/2021
Dealer Response
Hello Rex, it means so much to us that you chose our dealership! We are happy Fred was able to help you out!
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