AutoNation Ford Frisco

Truck had engine issue 2017 and did some work. ( coils , Timing Chain). 2018 had similar noise in engine and Ford tech and 1st insurance adjuster agreed new engine needed. 2nd adjusted said it was my fault as oil was low. Although it somehow got a couple oil leaks since the last oil change in Jan 2018 and June 2, 2018 the truck was only driven 1200 miles and there was oil on dipstick and it was clean. There is no way that caused the problem with the engine. Engine has a history and even with that knowledge they are worming out of replacing the engine and doing the right thing. And all of this took 2 months. The experience was so bad I'm taking this to small claims court. Don Randall is the service manager and he and his team just didn't make anything happen. I bought cars there since 1998 and I'm have big family in Frisco so that is many friends and Family that will not be going here for a car that I can guarantee.