AutoNation Ford Frisco
Back to Service Reviews
Dealership Service Review
service Rating
Would not honor Warranty Repair
Written byon 05/16/2017
Autonation would not honor the warranty policy they sold us on a truck less than a year ago. We had to contact Ford and they referred us to another dealership to get the service done - because they looked up our paperwork and found that we should be getting the repairs fixed under the warranty we purchased. Not only did they not honor their warranty policy - they tried to sell us other repairs that were not necessary.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Showing 1 comment
Sort by:
autonation on 05/18/2017
Dealer Response
Thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (972) 763-5523 -- we hope to hear from you soon.
Report