AutoNation Ford Frisco
Dealership Sales Review
Nothing but trouble trying to buy from these guys. I knew exactly what I wanted and we settled on a contract within 2 hours. The dealer messed up the VIN on the contract and I've been back up there 3 times and still not had this corrected. Once the finance guy even left for the day without telling us as we waited on him. We come to find out hours after when no one could find him. I still don't have a valid contract with my VIN. I left voicemails with loads of people and not one person has called me back aside from reception. This dealer has issues with follow through and responsibility at all levels. I now cannot drive my truck since the paper tags are expired and am forced to work directly through Ford credit to update my financing info and will contact the DMV to get plates.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No