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AutoNation Ford Frisco


6850 Hwy 121, Frisco, TX 75034 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (15) No (2)
Service Rating
Recommend:
Yes (13) No (6)
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Dealership Sales Review

2 out of 5 starssales Rating
2014 F150 Purchase at AutoNation Frisco Ford
Written by LGNEPPE on 02/13/2015

Appointment at 1800. Drove in from Amariilo and was on time. I was not waited on by credit people until 2100. After sale was told I had 3 years Sync services by sales. also have this in writing....Sync says truck does not qualify for complimentary Sync. Should have gone somewhere else.... After agreeing on price....dealership added $600.00 worth of extras that I did not want. This took an extra hour and refusal to purchase truck until they took off $500.00. Only good thing out of entire experience was Edmunds Pricing Guarantee.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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autonation on 02/19/2015
Dealer Response
We regret that you had a negative experience with us. We strive to provide our customers with quality service, but it appears we fell short this time. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (972) 763-5523 to discuss what we can do to help.
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