AutoNation Ford Frisco
Dealership Sales Review
Trading motor vehicles is an experience that many consumers dread and I am no exception, even though when I was younger I sold motor vehicles. My wife and I had been looking at new vehicles for several weeks as our Jeep 's mileage had passed 120,000 even though mechanically the vehicle was in excellent condition. Even the tires were almost new. Thus trading was an option for us and not something mandatory. After spending numerous hours at several different dealerships we resorted to the internet and found several dealers with nice discounts on 2015 vehicles. That meant getting a reasonable trade in would most likely be a significant challenge. We already had "trade in" values from some dealers plus the vehicle trade-in value from several internet search sites. Upon entering the AutoNation complex in Frisco, we were met my a very nice young man that not once talked down to us, wasn't pushy or came off as a "know it all". At least we were on a good start for our "adventure" in car trading. We ask to see three Explorers that were listed on the internet and having reasonably good discounts. One had been sold however two remained. That too added to this being a good start as some dealers advertise only one specific vehicle and tell you they are sorry but that vehicle ahs already been sold. We drove the vehicles and decided on one almost immediately. We made an offer in writing and were actually within a reasonable distance on the trade. After a short time , our counter offer to the company was accepted and we traded for a 2015 Explorer. While it does take a little time , have all of you "homework" done before you go to the dealer and then make the dealer a reasonable officer, one that will he will, want to accept or at least come back with a close counter offer. The vehicle was prepped and made ready while we waited and we drove off in a short time in our 2015 Explorer. All of the staff was courteous and professional, and we were well pleased with out transaction. Our only down side was the offer made by the company for an extended warranty and continuing maintenance serve on the vehicle. I had already done research on Ford's extended warranty plans from other Ford dealers and found a wide variance in prices for the same identical plans. Due to price ask by this dealership we decided against purchasing an extended service plans. We are most pleased with this purchase and can certainly recommend AutoNation and our salesman as being a place to go to look for a new vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes