AutoNation Ford Frisco
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sales Rating
Horrible!
Written byon 07/01/2014
Horrible experience. I had been communicating with Sal via email. I arrived as scheduled for test drive, introduced myself then he asked me if my husband was coming. (Strike) He then wrote up wrong vehicle. When I informed of this he did not believe me (strike). Once terms were agreed I waited 2 hours - nothing. I said I had to leave, scheduled appt for Monday eve. Arrived as scheduled...one hour later still waiting. Alas during financials Sal failed to mention I requested a specific lender ( strike). I walked out!!! DH
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
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autonation on 07/03/2014
Dealer Response
Thank you for leaving your feedback about your experience with AutoNation Ford Frisco. We take every review seriously and work tirelessly in providing great service and value to our customers. The lack of communication and wait time you experienced is not how we strive to run things. If you'd like, please contact our General Manager at (972) 763-5523. We'd appreciate the chance to turn your negative experience around.
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