AutoNation Ford Frisco
Dealership Sales Review
Mid afternoon I was on the Web just looking at the new 2014 Escapes after registering for a new X-Plan pin. After putting my contact info in online I was contacted by phone within minutes of my search by a Sales Rep Named Susan K. at AutoNation Frisco. She asked if she could help and asked a few questions like my time frame and preferences for purchase. We talked for a few minutes more and I said she could email the details on models I maybe interested in and in stock. I received the info minutes later and after review the details called her back and said my wife and I would be in later. When we arrived we met Susan and it was her low key sales approach and the feeling she truly wanted to help us that we decided to take test drive. After taking the 2014 Escape test ride I was even more interested and Susan helped narrow my search. We loved the White Platinum Tri-Coat Titanium model and started the buying process. We received a fair trade for our 2003 Focus and excellent price and a buying experience that was relaxed not stressful and within three or four hours looking on the web we had a brand new 2014 Titanium FWD Escape that we didn't even know we were purchasing that day. Good Job Susan!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable