AutoNation Ford Frisco

Make sure you don't ask for a 2nd key to the car you want to buy OMG! Yeah not a fan. So I asked if they would get a 2nd key made from their sister Audi dealership or come down the cost of the car to get a 2nd key made. The answer was NO and he said, "I walked away from deals before over a key over a 2nd key". He said he would sell me the 2nd key at cost. I was like no way man I want you to come down the cost of the car for the key and I will buy the car. He said no absolutely not. I left the dealership kind of upset. I personally think it is pretty arrogant to walk away from a deal over a $200-$400 key and to tell a customer you have done so in the past. So they send me an email today asking about my experience and I responded with what I wrote above. Here was their answer below. Enjoy! Email 2 Jason, At the end of the day you are looking to purchase a pre owned car and the customer who traded it in did not trade it in with a 2nd key. We can call him to see if he has it if you would like? We price our cars aggressive in the condition they sit and based on if we can or can not provide a 2nd key based on if it was traded in with one or not. We are a 1 price dealer at all AutoNation stores to make everything simple and easy. Offering you a 2nd key at cost seems more than fair considering same year and model cars are retailing for $16,500 with similar miles and we have ours price at $500-$600 less. Thank You Payton Ramos New Car Director [contact info removed]