AutoNation Ford Frisco

Needed a vehicle. Knew what I wanted. Went in said this one. All that went great! When finance took over it was a nightmare. After waiting about 5-6 hours of being told, “we’re almost ready for you”, I had the experience of dealing with the shadiest individual I’ve dealt with. My car was $15k, I was putting $5k down, and my loan was still for $20k. Without my consent or knowledge they had lumped about $8k in unwanted in house warranty programs. When I asked the guy told me that “we just put those in there for all our customers”. As I read a little closer I see a “*” disclaiming that I myself have opted into all these. Which I had not. So I got a little mad and said I wanted them off. At which point the individual claimed it was the ONLY way the loan would work. So I walked off without the vehicle. Standing in the lot waiting for Uber multiple employees approached my to try and fix the situation. I ended up getting the vehicle with all the extra warranties and all for about an extra $800. So on that note it was a good experience and the car is great. Although I was missing a key which they still have never got to me. Absolutely worst place to deal with. I’d stay away and go to one of the many other dealerships in town.