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AutoNation Ford Frisco


6850 Hwy 121, Frisco, TX 75034 (map)
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Sales Rating
Recommend:
Yes (15) No (2)
Service Rating
Recommend:
Yes (13) No (6)
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Dealership Sales Review

1 out of 5 starssales Rating
Bad Out of State Purchase Experience
Written by punchlinej on 06/03/2014
updated 09/21/2025

I purchased my car sight unseen from another state and made the mistake of trusting what the salesperson told me. After completing the transaction and paying to have the car delivered I found that there were quite a few issues with the vehicle that were not disclosed. I also received a carfax report from the seller saying no accidents but it is very apparent that my vehicle had been in some type of bang up on the front end. After expressing my issues with the salesperson, I've yet to get a response.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

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autonation on 06/06/2014
Dealer Response
Thanks for leaving us this response. We understand your frustrations with the discrepancies regarding the condition of your car. If you would be willing, please call our General Manager directly at (972) 763-5523 for further assistance with moving forward. Thanks for leaving your feedback, and we hope to hear from you in the future.
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