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AutoNation Ford Frisco


6850 Hwy 121, Frisco, TX 75034 (map)
Today 8:30 AM - 9:00 PM
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Yes (15) No (2)
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Dealership Sales Review

2 out of 5 starssales Rating
2009 dodge challenger
Written by stephen washington on 10/16/2019

our names are Mike/Stephen. the buy of the car was good a little long but we are in california. still waiting on refund of dead battery we were promised by saleman Lorenz, Brandon" <LorenzB@autonation.com. Lorenz, Brandon <LorenzB@autonation.com> Wed, Aug 28, 1:30 PM to me Stephen, Eddie sent you all of the documents. The car was running perfectly fine before your driver picked it up. - my GSM is agreeing to pay for a new battery so long as you provide us with a receipt so we can get you reimbursed. this was in august 28. not even a return email. also still waiting on the tx lic plates. this is very depressing when we were ask to do something it was told WE NEEDED TO DO THIS ASAP. but we dont get the same in return

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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Sofia Peters on 10/21/2019
Dealer Response
Thank you very much for sharing these comments, Stephen. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (866) 483-1679 to discuss what we can do to help.
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