AutoNation Ford Frisco

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AutoNation Ford Frisco
6850 Hwy 121, Frisco, TX 75034 (map)
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Sales Rating
(159)
Recommend:
Yes (23) No (2)
Service Rating
(163)
Recommend:
Yes (25) No (8)
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Dealership Sales Review

sales Rating
Terrible Customer Service!
Written by CpieTX01 on 09/23/2019

The deal went just ok but when we left the dealership, customer service went downhill fast. No communication, broken promises as to when the vehicle would be ready to be delivered and delivery time. Bad experience overall!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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AutoNation Ford Frisco on 09/25/2019
Dealer Response
Thank you very much for sharing these comments. If you would be willing to give us another chance in the future, please reach out to our General Manager at (866) 483-1679. We would appreciate the chance to turn your experience around.
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