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AutoNation Ford Frisco


6850 Hwy 121, Frisco, TX 75034 (map)
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Sales Rating
Recommend:
Yes (23) No (2)
Service Rating
Recommend:
Yes (25) No (8)
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Dealership Sales Review

3 out of 5 starssales Rating
Used car purchase experience
Written by NCCamry on 08/27/2019

Contacted regarding specific vehicle. Got quite a bit of run around on where it was and being available, and was shown multiple other cars instead. Finally 'found' and brought around the car I was interested in and ultimately bought. Since it was late in the day, I brought the vehicle back for it's full detailing, etc. Paint issues were rough buffed and still apparent, fairly significant crack in windshield which I had to do the follow up appt and scheduling of with third party and really not convinced what they did had any impact or value....crack looks the same, one tire had slow leak I had to have repaired and within only a couple of hundred miles, I'm already getting a 'maintenance needed' warning light.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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AutoNation Ford Frisco on 09/06/2019
Dealer Response
Hello, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (866) 483-1679. We'd appreciate the chance to make your experience a positive one!
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