Subaru El Paso
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Dealership Service Review
service Rating
Recommended factory service, tires and breaks
Written byon 02/19/2024
After I received my car’s diagnostic, some urgent actions were needed. My service advisor (Jorge Estrada) offered me an outstanding customer service. He explained and guided me through the full process of service. In addition, he mentioned to me about the benefits of the three month, interest free-financing program, which I took advantage of. My experience in general was excellent. I couldn’t leave happier. I was treated with respect and abundant attentions.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 02/21/2024
Dealer Response
We're thrilled to hear that Jorge provided you with outstanding customer service during your car's diagnostic and subsequent service. It's great that he explained and guided you through the process, ensuring you were well-informed. Taking advantage of the interest-free financing program is a bonus, and we're delighted that your overall experience was excellent. Treating you with respect and providing abundant attention is what we strive for. Thank you for choosing us, and we appreciate your positive comments about Jorge and our service!
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