Subaru El Paso
Dealership Sales Review
We had bought a new Subaru back in 2019 and when we were shopping for a second car we ended up eventually deciding on another Subaru, particularly because we liked the features and our familiarity with them, and also because we had had such a good experience with the first purchase & subsequent services. It's also noteworthy that the Subaru prices were more transparent, without the crazy dealer markups most other car dealerships are adding right now (we were quoted anywhere from $5k to 10k above MSRP). Unfortunately the first two Subaru sales people we were in contact with this time around were disappointing. One was not good at getting back to us, and the other tried to push us to buy a model that we were not 100% sold on and weren't even able to test drive. In the end we contacted our first car sales person (who had since moved out of sales) to ask for a recommendation, and he directed us to Nathan Fernandez. Nathan was a pleasure to do business with. He was always very prompt with answering questions and just made the whole factory ordering and car buying process much less stressful than it could be. I would say after the initial disappointing experience he restored out faith in the Subaru El Paso dealership, and we will come back when it's time for our next car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes