Shamaley Ford
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Dealership Service Review
service Rating
19K check up
Written byon 05/29/2024
Service was good. I had an appointment and still had to wait 2 1/2 hours to get just an oil change. Service Advisor was very friendly and offered a ride if I needed it. Thanks.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 05/30/2024
Dealer Response
We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! We apologize for the extended wait time. We appreciate your patience. Thank you for choosing us. We are excited to be able to help you again in the future.
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