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Shamaley Ford


11301 Gateway Blvd W, El Paso, TX 79936 (map)
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Sales Rating
Recommend:
Yes (14) No (0)
Service Rating
Recommend:
Yes (55) No (5)
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Dealership Service Review

5 out of 5 starsservice Rating
Aaron is the best advisor ever!
Written by RubyRRR on 05/03/2024

My F150 had some weird issues after a recall which included a rubber piece on the sunroof, the tailgate (open/close function), and a transmission issue. My truck is still under warranty. From the first day he ensured I was updated daily, he got me a rental to ensure I was able to get around while the repairs were made. He is top notch for sure! Wonderful service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Sara Thurston on 05/06/2024
Dealer Response
It's great to hear that your service representative took such good care of you and ensured that you were updated daily and provided with a rental car during the repairs. Top-notch service like that make a difference when dealing with unexpected issues. Thank you for choosing us!
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