Shamaley Ford

would like to report unprofessional behavior of your sales staff that has lost our business rather than earned it. Juan Sargossa, the reported sales manager was rude and unprofessional for the following reasons: rather than search the inventory on the computer or via paper first, he only offered that we walk around the lot outside until we saw a vehicle we liked (mind you the heat was in the triple digits. Furthermore, he refused to give ANY idea of the prices of the vehicles in order to help us make our decision. He repeatly gave analogies to support how HE does business, repeatly stating that we needed to pick a specific vehicle on the lot (by wandering around outside in the heat) before giving any hint of the price. We left before getting upset or angry, and in leaving he did not even look at us or offer a hand shake (I had to put my hand in his face as he was looking down. The real shame of the matter is that this is our first experience with Ford and it damages a company as a whole when the staff, (especially the managers) are ignorant. On top of all of this, the dealer tried to argue that a basic ford fusion, 4 cyl (with nothing, ie manual, cloth) could not be purchased for less than 20K. What a joke. Hopefully this saves the valuable time of anyone who is considering going to this dealer.