Shamaley Ford
Dealership Sales Review
The worst dealer ever. I purchased a 2013 Ford Focus Titanium. The sales advisor Arturo was awesome. The second day after purchasing the vehicle I started having issues with the radio, rear hatch and the air conditioner. I took it to shamaley about six times for the same issue and my vehicle was in the shop for more than two months. I had to be put in three different car rentals. I contacted for directly and they were no help. They told me they would reimburse my car payment since I wasnt able to drive my vehicle. The same issues came back after they said they had fixed them. I asked for them to take the car back and ford said they wouldnt and that all they could do was try and keep fixing it. After that I went to shamaley to see what the could help me out with as far as getting rid of the vehicle. They said they would work with me in a trade in. There offer was terrible all they wanted was to make more money. I am a veteran so for you soldiers out there buy some where else and not a ford product they don't stand by there products.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No