BMW of El Paso

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BMW of El Paso
6318 Montana Ave, El Paso, TX 79925 (map)
Today 8:00 AM - 8:00 PM
Sales Rating
(9)
Recommend:
Yes (6) No (0)
Service Rating
(38)
Recommend:
Yes (16) No (1)
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Dealership Service Review

service Rating
Wheel and Software Issue
Written by Dan Dunlap on 07/23/2023

I got a new wheel under warranty that was defective. Only paid deductible. A new software for the car will not install. Several hours were invested on this issue but there was no resolution.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Laura Driscoll on 08/01/2023
Dealer Response
Thank you for your kind words! We thank you for your business and look forward to your next visit!
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