Gay Buick GMC
Dealership Service Review
Took my car in for recall but had expired so they did it under warranty. The moon roof had leaked and soaked the inside,did the repair and had to return because another part had malfunctioned. I asked that the carpet,padding and all parts that got wet to be replaced!!!! They shampooed,deodorized and reinstalled.One week later I have an asthma attack when I get in the auto because it smeels so musty,I've even seen mildew started. Called today and was told that the service manager is out of town until Wed. I suggested that he be called,texted,or e-mailed. Wonder why he needs to approve the obvious--we'll see what happens and I will leave more info .No one greeted me the first time I went in and I had a very rude tech,better the second time after a call to Mrs. Gay but spoke to the service manager. So far not so hot!!!!
- Recommend this dealer? No