Your Privacy

By accessing this website, you acknowledge that Edmunds and its third-party business partners may use cookies, pixels, and similar technologies to collect information about you and your interactions with the website as described in our Privacy Statement; and you agree that your use of the website is subject to our Visitor Agreement.
Skip to main content

Gay Buick GMC


3033 Gulf Fwy, Dickinson, TX 77539 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (7) No (0)
Service Rating
Recommend:
Yes (3) No (0)
Back to Service Reviews

Dealership Service Review

3.2 out of 5 starsservice Rating
Car repair
Written by cajun3 on 11/16/2009

Took my car in for recall but had expired so they did it under warranty. The moon roof had leaked and soaked the inside,did the repair and had to return because another part had malfunctioned. I asked that the carpet,padding and all parts that got wet to be replaced!!!! They shampooed,deodorized and reinstalled.One week later I have an asthma attack when I get in the auto because it smeels so musty,I've even seen mildew started. Called today and was told that the service manager is out of town until Wed. I suggested that he be called,texted,or e-mailed. Wonder why he needs to approve the obvious--we'll see what happens and I will leave more info .No one greeted me the first time I went in and I had a very rude tech,better the second time after a call to Mrs. Gay but spoke to the service manager. So far not so hot!!!!

  • Recommend this dealer? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.