Skip to main content

Gay Buick GMC


3033 Gulf Fwy, Dickinson, TX 77539 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (7) No (0)
Service Rating
Recommend:
Yes (3) No (0)
Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
VERY disappointed
Written by LA_customer on 05/03/2016

I contacted Stephen Dommert regarding a best price on a new 2015 Buick Verano. At first he quoted me a price that was $1400 higher than the price he had listed on the internet. When I informed him of his internet price, he lowered the quote to that price. When I asked if he could drop the price $2500 to be more in line with a competitor's quote (taking into account the differences between the vehicles), he said he couldn't go down a penny, that the car was too pretty and hard to find. I told him that I liked his vehicle better, but would have to go with the competitor's model due to the large price discrepancy. He didn't seem to care and said he was not that desperate. He wouldn't negotiate at all, not even a little bit. At the end of the next month, right after I had purchased the other vehicle, he dropped the price $2000.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
gay_buick_gmc on 05/04/2016
Dealer Response
We truly appreciate you bringing this to our attention. We are sorry to hear that you were not entirely satisfied with your experience with our team here at Gay Buick GMC, as you are very important to us and we are always looking for ways to provide an amazing experience for every guest. We want you to know that we will be looking into this internally to see how we can improve in the future. If you'd like to discuss this in further detail or have any questions about anything, please feel free to contact our Customer Service Manager, Sonia Molina, at 281-337-8332. Thank you.
Report