Cedar Park Nissan
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Dealership Service Review
service Rating
Oil change
Written byon 06/03/2019
Greeted promptly. A customer in front of myself, I was asked to wait just a minute. Greeted again as I was up. Friendly, informative. Had appointment at 1:30, arrived at 1:40. Told an hour and a half wait. I thought that that was a long wait time for an appointment visit. I had another appt. at 3 same day. I figured an hour, maybe a little longer for oil change. Really, 30 minutes should be all it takes. My opinion. Appointment and all.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 06/05/2019
Dealer Response
Thank you for your business and we do apologize for the delay in completing the oil change. We will be forwarding your concern to Clyde Jacobs our General Manager, please feel free to contact him directly at clydejacobs@cedarparknissan.com if needed. Thank you
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