Cedar Park Nissan
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Dealership Service Review
service Rating
servicing
Written byon 08/02/2023
my appointment was at 12pm and I reached on time. Requested for a shuttle ride during the appointment request itself. when asked for ride I was told to wait for 20 minutes but made me wait for an hour. I have not received the courtesy call that the vehicle was ready after the serivicing was performed. I had to call the office to enquire if the car was ready and they told me it was ready, they did not call me to inform this. requested for a ride(pickup) and was made to wait for an hour again for the ride to arrive. overall pathetic service/experience
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes