AutoNation Ford Burleson
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service Rating
Recall Issues
Written by 05/30/2023
onMy car broke down due to a recall. I had my car towed to Auto Nation Ford Burleson on Tuesday with an appointment scheduled for Thursday morning. Kipp contacted me as soon as my car arrived to the dealership on Tuesday, had my car diagnosed by Wednesday afternoon and my car was ready to go by end of day Thursday. It was such a quick and easy process and Kipp kept me up to speed the entire time. Also, my car was pretty dirty upon arrival to the dealership and it was clean and shiny upon pickup.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Neil Snied on 06/02/2023
Dealer Response
Hello Kaileb, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
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