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AutoNation Ford Burleson


850 N Burleson Blvd, Burleson, TX 76028 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (17) No (0)
Service Rating
Recommend:
Yes (21) No (5)
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Dealership Sales Review

2 out of 5 starssales Rating
Buyer
Written by sjd1955 on 03/28/2023

the salesman was great and finance man was good my problem was after the purchase. This was on a Saturday I had a copy of my current insurance and told them I would add the truck on Monday to my insurance which I did ,they started calling for new card on Monday and before Wednesday I had received so many different calls and emails names to send it to it was crazy and annoying so as soon as i sent it to all of them (5) then I got another email from someone else wanting proof which i didn't send to him .Enough was enough, I ask for someone to let me know if they received it and not one of them ever replied back to me. I have never had a problem with any of my purchases at other dealerships not giving me time to get new coverage added. They were even calling my son at work which I did not appreciate, Way to many people involved with the purchase it took the excitement of buying the truck away for me

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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Sarah Rudolph on 03/30/2023
Dealer Response
Hi, thank you for leaving this detailed feedback about your experience with our dealership. We regret your experience with us here but are glad you brought this to our attention. If you'd like, please contact our General Manager at (817) 522-3224. We'd appreciate the chance to make your experience a positive one.
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