Lithia Chrysler Jeep Dodge Ram FIAT of Bryan College Station

We purchased the vehicle out of state and were assured they have experience working with our state's DMV and are familiar with the process. It has been nearly TWO MONTHS since we signed paperwork for the $75 ,000 truck we purchased on 3/31. We picked up the vehicle less than 2 weeks later 4/12 and have yet to receive confirmation the paperwork is finalized. Every couple of weeks we get an email saying they forgot to have us sign paperwork, and just received one from the title clerk who is beginning the process but needs more information from us first. In fact, when we reply with signed paperwork scanned back, we ask for confirmation of receipt or follow up when paperwork is processed, but have not received responses from these people. This is absolutely unacceptable. I have reached out to attempt to resolve this issue with the Sales Manager Nick, but he made excuses for his staff and in "looking into it" said he would call back but had the DMV title clerk call me back to discuss. Completely unprofessional. I would caution anyone from buying from this dealer out of state. Hopefully Texas buyers have better luck with the process, but ultimately, I wouldn't want to deal with any of these people again as they clearly only care about selling a vehicle rather than any sort of BASIC customer service and follow through. For a customer who didn't try to haggle and didn't ask for anything extra or special, I would expect to be treated a little better than this.