Lithia Chrysler Jeep Dodge Ram FIAT of Bryan College Station

I bought a lemon plain and simple. The truck has been a problem since day one. After 4 years of ownership it has only been to the dealer for 3 regular oil changes. Every single time other than that it has had to be left at the dealer for repairs. The repairs have varied from pulling the front off of the engine to pulling the transmission multiple times. Repairing 4wd components multiple times, abs systems multiple times, having the turbo replaced, all the way to being almost stranded from the DEF system failing. Even the service tech told me it should have been considered a lemon the last time I took it in, but it’s not like they would seriously do anything about it. The service department is extremely unorganized, it stays so busy that you can rarely contact your service tech by phone. One of the previous service techs I dealt with early on with my trucks problems actually told me to email her because its too hard to contact her by phone. Over time the other service techs have became familiar with me because they recognize my truck from being there so often. The only person to legitimately help me there was the service manager, he was a super nice guy and straight forward. To everybody else there you’re just another customer, and to the sales department you’re just another person they want to make a buck off of. I feel as though you will receive a lemon from any automaker, but because of the way this dealership and Chrysler have handled my case I will never own another product of theirs. My truck even still under a full warranty has become such a pain to always have repaired and is even unreliable that I am finally having to sell it just to get rid of the headache. I should’ve listened to everyone else around town and never shopped there.