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Lithia Chrysler Jeep Dodge Ram FIAT of Bryan College Station


Today 8:30 AM - 7:00 PM
Sales Rating
Recommend:
Yes (0) No (2)
Service Rating
Recommend:
Yes (1) No (4)
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Dealership Service Review

1 out of 5 starsservice Rating
Took too long and came back to an non-working car
Written by Yaire Puga on 08/24/2021

The service people act like they don’t wanna be there. The man told me it was gonna take 45 min for an inspection and sent me to the waiting area. I came back an hour later and he says they haven’t started yet and he’s gonna get someone to do it real quick because it only takes 10 min. I honestly think he forgot about me a customer. Well turns out I needed to replace my windshield wipers before being able to pass so I told them I would come back because I was already pissed about the waiting. When I was trying to leave my car wouldn’t turn on. It was perfectly fine when I left them my car for an hour and came back and the job still wasn’t done. A very unpleasant experience and there’s better places that can get it done. I regret buying my car here after knowing what the service area is like.I got my inspection done elsewhere with no inconvenience.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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