Lithia Chrysler Jeep Dodge Ram FIAT of Bryan College Station
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Dealership Service Review
service Rating
The service is terrible
Written byon 08/21/2021
They act like it is an inconvenience to be there, 3 times in i stand for ten mins listening about the drunk river trip or whatever before I am helped then talk and direction is minimal. No estimated wait time, after service no explanation just here’s your paper work and key. Sales was no better hence why I bought the vehicle 2 hrs from home.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Bryan CJD on 08/26/2021
Dealer Response
We're sorry to hear your experience with us was less than amazing. Please reach out to us at (979) 213-5361 so we can understand what happened and how we can improve. We look forward to hearing from you.
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