BMW of Beaumont

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BMW of Beaumont
1855 I-10 S, Beaumont, TX 77701 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
(19)
Recommend:
Yes (2) No (1)
Service Rating
(57)
Recommend:
Yes (13) No (2)
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Dealership Service Review

service Rating
Diagnostic
Written by E moreno on 07/05/2022

Recently went in for a diagnostic after I paid. They gave me no print out of what was wrong with my car. Just gave an estimate of what they think it may cost.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Customer Service on 07/06/2022
Dealer Response
Thank you for bringing this to my attention. I apologize that you were not provided with a printout regarding your service. I would like an opportunity to fix this and to earn your business, please contact me at kleger@mikesmithdirect.com. I look forward to speaking with you. Keith Leger General Manager
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