BMW of Beaumont
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Dealership Service Review
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Stuck on Interstate 10 East
Written byon 06/13/2022
From the minute I talked to Donna on Saturday at 12:30pm, I knew I had found the right dealership. Once I explained that my car broke down on busy Interstate 10 East driving from San Antonio to Alabama, she assured me that they would fit me in. After being towed to the dealership, Donna and Taylor made us feel welcomed, and were so accommodating. Taylor kept me updated on the process in a timely matter and stayed later than the 4pm closing time. He even explained how I could browse the dealership in case I wanted to trade my car in for a newer one:) Everything about the service was exceptional. Donna and Taylor are an asset to the Beaumont BMW family.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 06/14/2022
Dealer Response
Thank you Loretta for your kind words for Donna and Taylor! We are thrilled that they provided you with a great service visit. We look forward to your business with us again!
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