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BMW of Beaumont

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BMW of Beaumont
1855 I-10 S, Beaumont, TX 77701 (map)
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Sales Rating
(19)
Recommend:
Yes (2) No (1)
Service Rating
(57)
Recommend:
Yes (13) No (2)
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Dealership Sales Review

sales Rating
Bad customer experience
Written by J on 07/19/2022

Car I bough from them has issues just a few weeks after purchased (before the 30 day cut off) they wouldn’t fix the problem or the car and the only solution offered was to trade it in, so I decided to accept because I was very unhappy with my purchase just to find out they wouldn’t take the car I just purchased for the same price, but almost $6k below of what I just paid for it. Unbelievable response and customer service from a high end brand

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
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Customer Service on 07/22/2022
Dealer Response
Thank you for bringing this to my attention. I apologize for your sales experience. I would like an opportunity to address your concerns and to earn your business, please contact me at 409-812-2416. I look forward to speaking with you. Keith Leger Center Operator
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