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Covert Chrysler Dodge Jeep Ram


8107 Research Blvd, Austin, TX 78758 (map)
Today 8:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (0) No (1)
Service Rating
Recommend:
Yes (0) No (1)
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Dealership Service Review

5 out of 5 starsservice Rating
Dodge Charger
Written by janetknapp43 on 09/06/2016

I would like to start off by saying my Service consultant Aaron Barker was great and he was a pleasure to work with. I took my car in for a Tract Control light that was coming on , the technician suggested that I replace the Clock Spring and Manifold.The cost for both would be close to 2000 , I asked if I were to replace the Clock spring ( which was close to 600 ) it would take care of the issue and I was told yes. My car is still acting up and ligghts are coming on , I called and complained and all I was told is that " they thought " it would take care of the issue. I am now out 600 dollars and My car is still not fixed . Technicians should not quote and guiarantee anything without knowing the cause for sure .

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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