Covert Chrysler Dodge Jeep Ram
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Dealership Service Review
service Rating
Answer your phone
Written byon 09/06/2024
When calling in I would like to speak to a human instead of being asked the same 2 questions over and over again by a bot. I spent 100k on my truck to not be able to talk to anyone there. Hitting "0" does nothing to get you anywhere. They are hiding behind a robot. Tried calling for the GM but was given more attitude than help.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No