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Covert Chrysler Dodge Jeep Ram


8107 Research Blvd, Austin, TX 78758 (map)
Today 8:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (0) No (1)
Service Rating
Recommend:
Yes (0) No (1)
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Dealership Service Review

1 out of 5 starsservice Rating
Extremely poor customer service
Written by Nick on 01/08/2020

After constantly being turned away to get my truck fixed while under warranty, getting zero response from anyone at the dealership. Even tried contacting the general manager thinking he might actually want to fix the situation and keep a customer, I got no response.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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Eddy Cooke on 01/10/2020
Dealer Response
Mr. Coleman, Thank you for taking our call and dropping off your truck for the recalls and diagnostics to be performed. We look forward to resolving your concerns.
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