Roger Beasley Mazda Central
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Dealership Service Review
service Rating
Long wait
Written byon 06/26/2019
Seems expensive for having to wait 2 hrs for an oil change. I usually make an appointment for this service, but after waiting 2 hrs with an appointment I decided to use the “express” oil change. Will never do that again because it was a 2 hr wait! There is nothing “express” about it! Then to be charged $65 for a basic oil change was ridiculous. I love this dealership and have bought 3 cars from them, but I will think twice about getting my oil changed there again.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes