Roger Beasley Mazda Central
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When did Mazda become a jiffy lube?
Written byon 10/28/2018
We went in to get the battery replaced for the third time in just over three years. They can't find what is causing the batteries to die. The last battery was under warranty but the car warranty was expired so it also voided the warranty on the battery. That was a bit suspect but we replaced it anyway. During the time it was at the shop, we received a call from them asking if we wanted to replace the tires, change the air filter, etc. We did not need to be upsold when all we truly needed was to be able to start our car. We are going to search for another place to get our car serviced!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable