Nyle Maxwell Chrysler Dodge Jeep RAM
Dealership Service Review
I had a check engine light and I had the code. I tried three different dealerships in the Austin area because I was pretty sure it was covered under warranty. One told me that the code means nothing to them. They told me that I would have to bring in the vehicle and then at earliest they would take a look to diagnose in 3 days. One has still not gotten back to me and it has been weeks. Alicia at Nyle Maxwell told me it could take 24-48 hrs to figure it out, but she has seen that code. I dropped off the vehicle one afternoon. The next morning I was told the code was verified and they could get it fixed the same day. All in all, my car was seen and fixed in 24 hrs. While this dealership was a little further away from me, I will always come back to Alicia and the team at Nyle Maxwell
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes